We are seeing some connections come back online. We are going to continue to monitor and will provide a full update.
Please check with your customers and contact the Service Desk if you continue to have any issues.
eve Wholesale
Posted Oct 06, 2026 - 14:38 BST
Update
Good afternoon,
We are still working on this issue and continuing to work with our carrier.
Next update 16:00.
eve Wholesale
Posted Oct 06, 2026 - 14:14 BST
Update
Good afternoon,
We are still working on this issue and continuing to work with our carrier.
Next update 14:00.
eve Wholesale
Posted Oct 06, 2026 - 12:12 BST
Update
Good morning,
Our Network Team are still investigating and working with the carrier to diagnose the issue.
Our next update will be at 12:00.
eve Wholesale
Posted Oct 06, 2026 - 11:07 BST
Update
Good morning,
During the planned maintenance last night many of the circuits with the legacy carrier did not come back online.
We are continuing to investigate the ongoing outage with our legacy broadband connections.
This is currently being investigated by our Network Engineers and has been escalated with the carrier.
We will provide another update shortly.
Again, we apologise for any inconvenience.
eve Wholesale
Posted Oct 06, 2026 - 08:53 BST
Investigating
Good evening, after our Planned Maintenance on eve Connect Broadband Network, the work carried out was unsuccessful and your eve Connect Broadband connection is still offline.
The incident has been raised to our Carrier and we are working closely with them and monitoring any updates.
We apologise for any inconvenience and we will update you as soon as we can.